Understand which document formats are supported by AssistX.
AssistX allows you to upload various document types to create a knowledge base for your AI agent. This guide outlines the supported formats and key considerations for optimal parsing.
AssistX supports the following document formats:
For PDFs, text must be selectable and legible. Scanned or image-based PDFs may not parse correctly, which could affect your agent’s responses and increase usage counts. If incorrect items are parsed, wait 5 minutes for the usage limit to refresh before re-uploading.
Verify your files are in supported formats and check PDFs for selectable text before uploading. This ensures your AI agent delivers accurate, reliable answers.
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